The creation of new accounts is experiencing unusual delays. We continue to work through the issue in phases and are close to a permanent resolution. In the meantime, we have put a temporary measure in place to help. The delay can possibly can be avoided by creating and activating a SAS Profile first then registering the already activated account with ODA. Please note that the extra delay only impacts a user who does not previously have a SAS Profile.
We apologize for any inconvenience.